Fortunoff Fine Jewelry
Shipping Information
- We make every attempt to fill your order as quickly as possible. Most in-stock orders are shipped within 3-4 business days.
- Our standard residential shipping method is USPS Priority Mail.
- We require a signature upon delivery for orders over $700 and for all orders being delivered to an apartment, suite or business.
- Expedited orders that are designated for Overnight or 2-Day service (Fedex) may not ship the same day they were ordered. These are subject to normal order processing and fulfillment, including security screening that protects you, our customer.
- Merchandise will be billed to your credit card when ready to ship, with the exception of custom orders, which are billed at time of order.
- If your order cannot be shipped within 4 business days after it is confirmed, we will notify you by e-mail and/or phone. For items that are back-ordered, special order or require sizing or personalization we will contact you regarding ship date.
- For rush orders, special situations, or stock inquiries, please call our Customer Service Team at 1-800-636-7886 or e-mail service@efgdesigns.com.
- We do not ship orders on Friday, Saturday or Sunday. We ship the next business day.
- We do not ship to international, APO or FPO addresses.
- Our jewelry ships in a gift box. Free gift wrapping and hand-written gift cards are available when you indicate your request at "check-out" in the appropriate fields.
- If you don't require a box, we can ship in a pouch.
Shipping Method
Shipping rates are based on the shipping method you choose. We offer the following services (all are based on total purchase, excluding tax, for delivery to a single address):
| Ground (standard) delivery, orders $115 and over | FREE |
| Ground (standard) delivery, orders under $115 | $9 per address |
| 2-day delivery | $28 per address |
| Overnight delivery | $45 per address |
Note: Overnight orders must be completed by 12 pm ET to ship the same day.
